If you call the local deli to bring in lunch, or a service
tech to repair your photocopier, you’re engaging in the act of outsourcing:
obtaining a product or service you need from outside of your business. As a
business owner, the most effective and efficient answer to your computer system
problems comes in the form of IT outsourcing solutions. By hiring the services
of a reputable company for the computer support solutions you need, you’re
ensuring that your files, servers and hard drives stay safe and secure.
So why outsource your IT services? There are a number of
smart reasons:
·
Increased
productivity. When your computer goes down, you lose precious man hours
waiting for someone with tech skills to fix it.
If your server goes down, you could lose an entire day. With outsourced
monitoring, service delays can be kept to a minimum. You’re choosing to have your system monitored
constantly, applying patches and running virus scans on your hard drive and
server. Companies offering professional computer solutions have already solved
the problems you may have just learned about, and can fix them quickly –
perhaps even help you avoid them completely.
·
Save
money. Small and medium sized businesses often lack the financial resources
for a full-time IT department. Outsourcing your IT needs is far less expensive
than hiring an employee. More importantly, an outside company offers 24 hours
of IT support, creating solutions for problems that arise before or after
business hours.
·
Specialist
access. Sometimes, even the most well-protected servers and systems have
issues. When your computer system is
compromised, you’ll need the help of an IT specialist – a costly expense if you
don’t have one on staff. Access to specialists is one of many computer support
solutions that an outside company can offer.
In the event of a serious problem, you’ll be in contact with a trained
specialist.
Computer Support Solutions Designed to Keep You Safe
If you’re still wondering why you should outsource your IT
services, think about virus protection.
Most virus protection packages are equipped to handle basic viruses and
bugs – but when your data contain personal and sensitive information about
payroll, personnel or intellectual property, an over the counter anti-virus and
anti-malware program may not be enough. By outsourcing your IT needs, you’re
ensuring that you have the most up-to-date and most secure virus protection
available. Most outside companies offer round-the-clock system monitoring,
adding an additional layer of protection.
Even if you already have an onsite IT department, hiring the
services of an outside company is beneficial. They can offer IT outsourcing
solutions as a second tier of protection for your business, providing
additional support when necessary for a fraction of the cost.
The better computer support solutions come from reputable
companies, not necessarily large ones. It’s important to choose a company that
can handle the level of services or bandwidth you need. A reputable company
will create professional computer solutions that fit your needs, not theirs.
Depending on the size of your company, you may find that an outside service is
all you need to keep your computers safe.
